Smoother bookings.
Fewer manual handovers.
Connect guest enquiries, booking information and team tasks across restaurants, accommodation and event venues.
Discuss your workflow →How we can help hospitality
These are examples of workflows we can assess and build. We confirm the scope, available integrations and responsibilities before implementation.
Booking enquiries
Capture dates, party sizes and requirements, then route them to the right team.
Reservation reminders
Send confirmations and reminders through supported reservation systems.
Guest information assistance
Answer approved questions about access, opening hours, facilities and services.
Event enquiry follow up
Create tasks and reminders for quotes, menus and event details.
Operational task handovers
Turn confirmed requirements into internal preparation checklists.
Feedback requests
Invite feedback after a completed visit using the agreed contact rules.
An example workflow
- A guest submits an event enquiry
- The details are recorded with the requested date
- The events team receives a task to confirm availability
- Approved follow ups track outstanding requirements
The exact triggers, messages and review steps are agreed around your team and systems.
Built with the right boundaries
Availability, allergen advice, special requirements and booking exceptions need appropriate staff oversight. We only confirm bookings through agreed, connected systems.
From opportunity to a working setup
Understand the work
We review the current process, time consuming steps and the systems your team uses. Together we choose a manageable starting point.
Build and test
We map triggers, actions and exceptions, connect supported tools and test realistic scenarios before launch.
Hand over clearly
We document ownership, error notifications and operating instructions. Ongoing support can be scoped where needed.
Questions about hospitality automation
Can you connect our existing systems?
We check the tools involved, supported connectors, API access and permissions during scoping. Where a connection is not available, we explain the limitation before confirming the project.
Which workflow should we start with?
A useful starting point is often booking enquiries. We compare it with the other manual tasks in your business and prioritise a process with clear inputs, an owner and a measurable outcome.
How are pricing and timelines agreed?
We provide a scoped proposal after reviewing the workflow and dependencies. Required third party subscriptions, usage charges and ongoing support are clarified separately.
Start with one workflow.
Tell us where manual work slows your hospitality team down.