Professionals collaborating on connected business workflows
Automotive automation

Follow up enquiries
without the manual chasing.

Connect vehicle enquiries, service bookings and workshop handovers across dealerships and automotive service businesses.

Discuss your workflow →

How we can help automotive

These are examples of workflows we can assess and build. We confirm the scope, available integrations and responsibilities before implementation.

Vehicle enquiry routing

Match an enquiry to the relevant vehicle or department and create a CRM follow up.

Test drive requests

Collect preferred times and send a booking request to the sales team.

Service reminders

Send approved reminders from recorded service dates or customer schedules.

Workshop handovers

Create internal tasks when a booking or quote reaches an agreed stage.

Service status updates

Send approved updates when staff record a change in job status.

Stock and enquiry summaries

Compile connected inventory and lead activity for the team to review.

An example workflow

  1. A customer asks about a vehicle
  2. The CRM records their interest and assigns a salesperson
  3. A test drive request creates a calendar task
  4. The salesperson confirms availability and follows up

The exact triggers, messages and review steps are agreed around your team and systems.

Built with the right boundaries

Vehicle availability, finance advice, repair recommendations and pricing remain subject to staff confirmation. Integration scope depends on dealer and workshop system access.

From opportunity to a working setup

Understand the work

We review the current process, time consuming steps and the systems your team uses. Together we choose a manageable starting point.

Build and test

We map triggers, actions and exceptions, connect supported tools and test realistic scenarios before launch.

Hand over clearly

We document ownership, error notifications and operating instructions. Ongoing support can be scoped where needed.

Questions about automotive automation

Can you connect our existing systems?

We check the tools involved, supported connectors, API access and permissions during scoping. Where a connection is not available, we explain the limitation before confirming the project.

Which workflow should we start with?

A useful starting point is often vehicle enquiry routing. We compare it with the other manual tasks in your business and prioritise a process with clear inputs, an owner and a measurable outcome.

How are pricing and timelines agreed?

We provide a scoped proposal after reviewing the workflow and dependencies. Required third party subscriptions, usage charges and ongoing support are clarified separately.

Start with one workflow.

Tell us where manual work slows your automotive team down.

Talk to OrboFlow →

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